Job description
Responsibility:
- Filing reports regarding product problems
- Researching technical issues
- Managing and processing customer orders
- Walking customers through solutions
- Reviewing product change requests
- Learning about product updates and new technologies.
- Monitor overall infrastructure performance and availability
- Basic Troubleshooting when there is a problem
- Report and Escalate the issues to Infrastructure Team
Qualifications:
- Basic knowledge in DNS, TCP/IP, and networking concept
- Basic knowledge in Linux
- Strong team player
- Willing to work in shift
- Working place in Jakarta
Seniority Level
Mid-Senior level
Industry
- Information Technology and Services
Employment Type
Full-time
Job Functions
Sumber : LinkedIn
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